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Accessibility Statement

Introduction

We are committed to making our website, www.ritterwerk.de, accessible in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, or BFSG) and the Accessibility Strengthening Act Regulation (BFSGV). Our goal is to provide easy and unrestricted access for all users, particularly those with disabilities. 

This statement outlines the current accessibility of our website, the steps we have taken to remove barriers and how you can contact us or submit a complaint. 

Scope of this Statement

This accessibility statement applies to the following websites:

www.ritterwerk.de
www.ritterwerk.eu

Description of Services

On this website, we offer the following services:

- Products for sale 

The website also includes a blog. Frequently asked questions and answers are also available on this site. 

We also provide detailed information pages about our products, services and promotions. There is also a careers section. 

Compliance status:

Our website fully complies with the requirements of the BFSG, the BFSGV and the applicable technical standards of the European EN 301 549 norm, as well as the Web Content Accessibility Guidelines (WCAG) 2.2. The WCAG compliance level corresponds to Level AA.  We use the following tool(s) to implement digital accessibility on our website:

Accessibility Package by HB Legal-Tech. 

These tools enable us to offer our website visitors an optimal user experience. 

Implemented measures to remove barriers:

The accessibility requirements on our website are met through the following measures in particular: 

- Clearly visible font sizes and strong colour contrasts
- Navigation via mouse and
- Easy-to-read, understandable language
- Compatibility with all common screen readers.
- Customisable display options for various devices (smartphones, tablets, desktop computers, etc.). 

Inaccessible content:

Despite our efforts, the following content is not currently fully accessible:

- PDF documents  
- Videos 

We are continuously working to identify and eliminate existing barriers. Our aim is to provide adapted or accessible alternatives as soon as possible. 

Reporting barriers, feedback and contact information If you encounter any accessibility issues on our website or require assistance using the site, please do not hesitate to contact us. We welcome your feedback and will work to remove any reported barriers as quickly as possible, within the limits of our technical and financial capabilities.

You can reach us via the following contact details: 

ritterwerk GmbH
Industriestraße 13
82194 Gröbenzell
Email: info@ritterwerk.de 

If you are not satisfied with the response to your accessibility enquiry, you can contact the relevant market surveillance authority. 

Relevant Market Surveillance Authority:

MLBF (under development)
c/o Ministry for Labour,Social Affairs,
Health and Equality of Saxony-Anhalt
P.O. Box 391155
39135 Magdeburg
Phone: +49 (0)391 567-4530
Email: MLBF@ms.sachsen-anhalt.de 

Creation process of this statement:

This statement was created through internal testing. 

Accessibility testing methods:

- Automated tests 

Updating this statement:

This statement has been created with the utmost care and is reviewed and updated regularly to ensure compliance with current requirements and standards. 

Last updated: 14 July 2025  
Source: https://www.haendlerbund.de