Focus on customer satisfaction
10/07/2026
Customer trust and satisfaction have always been at the heart of ritterwerk’s operations. As part of the latest survey conducted by the German Institute for Product and Market Evaluation, ritterwerk has been awarded the ‘High Customer Satisfaction 2026’ seal of approval.
The award is based on a data-driven, AI-supported analysis of publicly available customer opinions and brand mentions in the digital sphere. Factors assessed included customer experiences, service quality, customer focus and the general response to the brand.
The results show that ritterwerk is viewed particularly positively by its customers. We would like to express our sincere thanks for this!